Tourism and Disability Award for Amboise Royal Château

Tailored visit itineraries and specific mediation tools have been set up to meet the needs of disabled visitors: 

•  hearing disability:portable induction loop and amplifier at the ticket desk, special guided tours with a French sign language (FSL) interpreter, audiovisual guides with FSL content and sub-titled, alarm relayed by a warning light,
•  mental disability: information panels combining text with pictures, "Junior" sound itinerary for adults with mental deficiencies, "kid's" booklet for youngsters with mental deficiencies, group welcome for people with mental deficiencies during booked visits or thematic workshops,
• motor disability: installation of a "gentle stroll" visit itinerary in the gardens, access to the ground floor and first floor of the royal house (with assistance) audiovisual guide with video content about areas inaccessible to people with reduced mobility, advance ticket sales online or at the tourist office and access to the château via a private entrance.
• visual disability: organisation of special tactile tours "Dans tous les sens", audiovisual guides with content in audio-description, possibility of touching certain artefacts by request, heat-inflatable map booklets, tactile model of the site and soon a tactile orientation plan.

Online:

• Visits and disability (Châteaux royal d’ Amboise)
• The national "Tourisme and Handicap" award

On this website:

• Raising awareness of sensory and cognitive heritage mediation